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When hover-zoom is unavailable

悬停放大不可用时

In our tests, hover-to-zoom is unavailable when the short side is under 2000px — buyers cannot magnify craft detail. Etsy recommends ≥2000px.

Rule 05

When the uploaded image’s shortest side is under 2000px, our tests show hover-to-zoom is unavailable. It is not “slightly softer zoom” — the magnifier simply does not appear for desktop shoppers on the listing page. Etsy Help recommends at least 2000px; it does not print the sentence “we disable zoom.”

We document the official recommendation in Rule 01, and we label zoom status as TagPeek’s observation so we do not over-claim.

What buyers experience: they hover, nothing happens, and they may assume the photo is low quality or the seller hid detail. For jewelry, prints, fabric, and miniature work, that moment is a trust hit even if the rest of the shop is strong.

Sellers often discover the issue only when a buyer asks for a close-up or when a tool like TagPeek flags zoom-unavailable on the live URL. Shop Manager thumbnails do not always make the failure obvious.

Fix: upload a genuine high-resolution master (short side ≥2000px), or follow our conservative re-upload recipe. Upscaling in Photoshop can pass the pixel gate but may look soft — TagPeek blur heuristics on local files help you catch that before publish.

Research tools will not tell you whether zoom looks available on the listing you already published. TagPeek is built for that post-publish check on the buyer view.

Source (official recommendation): Etsy Help — What Are the Requirements for Listing Photos?

FAQ

Will mobile buyers see hover-zoom?

Hover-to-zoom is a desktop interaction; mobile has pinch zoom in the browser, but Etsy still stores the same master file rules.

Can I test zoom without publishing?

Use TagPeek’s free local image checker on the file before upload, then confirm on the live listing with the extension.

Does fixing zoom promise more orders?

TagPeek does not estimate sales. Fixing zoom removes one friction point for detail-oriented shoppers.

Install TagPeek extension Rules library Pricing